A letter from a travel agent to a customer stating that the airline will not refund her
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A letter from a travel agent to a customer stating that the airline will not refund her money for the flight she missed but that her tickets are valid for one year
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Aysha Ali
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Related Book For 
Business Communication Today
ISBN: 9781292353142
15th Global Edition
Authors: Courtland Bovee, John Thill
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