2. Identify your audience and the situation. What are their approximate ages, their occupations, their interests, their

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2. Identify your audience and the situation. What are their approximate ages, their occupations, their interests, their biases, their reasons for being present?

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Effective Business Communications

ISBN: 9780070443983

7th Edition

Authors: Herta A Murphy, Herbert W Hildebrandt, Jane P. Thomas

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