2.3 The Personal Part of Employees (LO2.2, LO2.3, LO2.4, LO2.10)

In response to the question “How do you hire?” Kasper Rorsted, CEO of Henkel, a consumer and industrial products company based in Düsseldorf, Germany, had this to say:

I want to know who you are, who you’ve worked for, what kind of successes you’ve had, what are the failures or missteps in your career. But what I try to spend a lot of time on is trying to understand the person I’m speaking to. Did you work in an ice cream parlor when you were young? Do you have sisters? Do you have brothers?