4. middle managers and 15 or 20 employees. You studied the personality of the sales staff and...

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4. middle managers and 15 or 20 employees. You studied the personality of the sales staff and the viewpoints of other personnel. You observed the personnel performing their duties and their interactions. Up to now you have information under the following topics, jumbled and in no useful order:

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Effective Business Communications

ISBN: 9780070443983

7th Edition

Authors: Herta A Murphy, Herbert W Hildebrandt, Jane P. Thomas

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