5. Invitation to Insight Recall two conflicts youve been involved in recently. a. For each, identify the
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5. Invitation to Insight Recall two conflicts you’ve been involved in recently.
a. For each, identify the primary source of conflict described on pages 138–139 (topic, process, relational, ego/identity). Do you think the other party(ies) would agree about the primary source of the conflict?
Why or why not?
b. Next, identify any secondary sources of each c onflict.
c. How did each dimension affect the way the participants a pproached t he c onflict?
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Related Book For
Communicating At Work Principles And Practices For Business And The Professions
ISBN: 9780073385174
10th Edition
Authors: Ronald Adler, Jeanne Marquardt Elmhorst
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