Describe the business benefi ts of instant messaging (IM), and identify guidelines for effective IM in the
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Describe the business benefi ts of instant messaging (IM), and identify guidelines for effective IM in the workplace. [page 198]
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Excellence In Business Communication
ISBN: 9780132719049
10th Edition
Authors: John V. Thill, Courtland L. Bovee, Courtland V. Bovee
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