If you forgot to shut off your mobile phone before stepping into a business meeting and you receive a call during the meeting, the most appropriate thing to do is to

a. Lower your voice to protect the privacy of your phone conversation

b. Answer the phone and then quickly hang it up to minimize the disruption to the meeting

c. Excuse yourself from the meeting and fi nd a quiet place to talk

d. Continue to participate in the meeting while taking the call; this shows everyone that you’re an eff ective multitasker