Planning: Identifying Your Purpose [LO-2] For each of the following communication tasks, state a specifi c purpose

(if you have trouble, try beginning with “I want to . . .”).

a. A report to your boss, the store manager, about the outdated items in the warehouse

b. A memo to clients about your booth at the upcoming trade show

c. A letter to a customer who hasn’t made a payment for three months

d. A memo to employees about the department’s high phone bills

e. A phone call to a supplier, checking on an overdue parts shipment

f. A report to future users of the computer program you have chosen to handle the company’s mailing list