What techniques can you use to soften the bad news in an indirect message?

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Business Communication Polishing Your Professional

ISBN: 9780134740225

4th Edition

Authors: Barbara Shwom, Lisa Snyder

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Question Posted: Mar 04, 2024 09:13 AM

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What techniques can you use to soften the bad news in an indirect message?

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Softening the impact of bad news in an indirect message is important to minimize negative reactions and maintain a positive relationship with the reci...View the full answer

Business Communication Polishing Your Professional

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