Which of the following is not a benefi t of using social media for business communication? a.

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Which of the following is not a benefi t of using social media for business communication?

a. Social media are “out in the open,” so messages are easier for managers to monitor and control.

b. Social media help erase geographic and organization boundaries.

c. Social media give customers an easy way to voice their opinions and concerns.

d. Social media can help “faceless” companies adopt a more human, conversational tone.

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Excellence In Business Communication

ISBN: 9780132719049

10th Edition

Authors: John V. Thill, Courtland L. Bovee, Courtland V. Bovee

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