Writing: Craft ing Unifi ed, Coherent Paragraphs [LO-6]

In the following paragraph, identify the topic sentence and the related sentences (those that support the idea of the topic sentence):

Sync is a snap with Auto-Sync. By default, iTunes automatically copies your entire music library to iPod and deletes songs on iPod that are not listed in iTunes. Or you can use Playlist Sync and select the playlists you want to sync with your iPod. If you have more songs in your iTunes library than you can fi t on your iPod, let iTunes create a playlist to fi ll your iPod, or just update your iPod by dragging over individual songs. 18 Now add a topic sentence to this paragraph:

Our analysis of the customer experience should start before golfers even drive through the front gate here at Glencoe Meadows; it should start when they phone in or log onto our website to reserve tee times. When they do arrive, the fi rst few stages in the process are also vital: the condition of the grounds leading up to the club house, the reception they receive when they drop off their clubs, and the ease of parking. From that point, how well are we doing with check-in at the pro shop, openings at the driving range, and timely scheduling at the fi rst tee? Then there’s everything associated with playing the course itself and returning to the club house at the end of the round.