1. Describe how Maslow’s needs hierarchy could be applied to Google’s approach to employee motivation.

2. Use Herzberg’s two-factor theory to explain how Google motivates employees.

3. What types of people are best and least suited for work at Google? At Netflix?

4. Consider the following statement: “Trying to motivate employees by focusing on their needs is a frustrating and not very workable idea because it is hard to find out just what employee needs are. Even if you do find out, that doesn’t tell you specifically what you should do to satisfy those needs.” Do you agree or disagree with the statement? Defend your answer.