Review Schedule 2 (“Consumer contract terms which may be regarded as unfair”) of the Consumer Rights Act of 2015 to see which terms are considered unfair and enforceable when placed in consumer contracts. You can find Schedule 2 at http://www.legislation.gov.uk/

ukpga/2015/15/schedule/2/enacted. Merchants often place exculpatory clauses (limits liability of merchants for harm caused by merchant’s negligence)

in their contracts. Are such terms enforceable under the 2015 Act? See Terms 1 and 2 on Schedule 2. What if the contract had an arbitration clause, where exculpatory clauses are generally enforced? See Term 20(a).