Questions and Answers of Experience Leadership

Why do you think it is hard for people to use candor when giving feedback to a colleague or direct report? Explain.
The company CoStar is offering employees a chance to win various generous rewards, such as a Barbados trip, for getting vaccinated for COVID-19 and returning to work at the office. What motivation
How might empowerment help meet the needs in Maslow’s hierarchy of needs theory as described in the chapter? Consider both psychological factors and the job characteristics model in your answer.
During bad economic times, some companies may freeze pay raises or even cut pay for some employees so they can offer substantial raises to people considered star performers. As a motivational
Describe the kinds of needs that people bring to an organization. How might someone’s personality characteristics—such as introversion/extroversion or openness to experience, as described in
How might Doris Radcliff deal with employee morale in light of the extremely high pay demanded by a star salesperson?
What options can you think of for handling Claire’s demand for even higher commissions? Which option would you choose? Why?
What theories of motivation help explain Claire’s demands and the reactions of other employees to those demands?
Do you consider it motivational and equitable when a substantial part of an employee’s pay is a bonus based on company results in a highly uncertain environment? Why?
What specific steps would you take if you were a senior executive in this situation?Explain why for each step.
What options can you think of for Dazz and Mark to mitigate the damage from unfulfilled expectations for the annual bonus?
Many visions are written and hung on a wall, perhaps with the help of a consultant.Do you think this type of vision has value? What would be required toimprint the vision within each person?
You’ve probably heard the saying that the journey is more important than the destination. If an organization’s mission is the journey, and the vision is the destination, is the mission more
With what type of organization or business might the individual purpose of Achievement in Exhibit 7.5 be most compatible? The individual purpose of Caring? Explain.
A vision can apply to an individual, a family, a college course, a career, or decorating an apartment. Think of something you care about for which you want the future to be different from the present
A management consultant said strategic leaders are concerned with vision and mission, while strategic managers are concerned with strategy. Do you agree?Discuss.
What actions would you take to implement the mission you decide to adopt?
How would you try to resolve the underlying conflicts among key stakeholders about the Arts Center’s purpose and direction?
What mission for the new City Arts Center do you personally prefer? As director, would you try to implement your preferred mission? Explain.
A consultant recently argued that the emphases on scrupulously honest corporate governance and more social responsibility have distracted leaders from key business issues such as serving customers
Self-driving cars may be taking over the road in a few years. The cars’ computers may have to be programmed to make ethical decisions, such as whether to prioritize passengers versus pedestrians in
Look at the list in Exhibit 6.2. Which item would be easiest for you to perform?Which would be hardest? Explain why.
If it is immoral to prevent those around you from growing to their fullest potential, are you being moral? Explain.
The Wells Fargo Bank false accounts situation described in the chapter went on for years before being exposed. What is your explanation for why this unethical situation was not exposed earlier?
When ethics and profits collide, what is the right course of action to take? Is a statement of values to be treated as real or is it more for show?
When you have a “star” performer, is it reasonable for a leader to bend the rules of acceptable behavior? What if not bending the rules means losing William and possibly going out of business?
How should a leader approach a salesperson about a possible ethical infraction?
At which stage of Kohlberg’s moral development scale would you place Youssef Said, Russell Hart, and Bill Andrews? Why?
What amount or kind of courage will be required for Hart to disclose everything honestly? How would you advise Hart to acquire that courage?
What do you think Russell Hart should include in his report about Youssef Said? Why? What would you do in his position?
Evaluate each character’s level of courage. Discuss.
Rate the characters on their level of moral development. Explain.
List in order the characters in this story that you like, from most to least. What values governed your choices?
Think about the class for which you are reading this text as a system. How might the instructor making changes without using systems thinking cause a problem for students?
Have you ever experienced love and/or fear from leaders at work? Give an example. How did you respond?
Consider fear and love as potential motivators. Which is the best source of motivation for you? For salespeople? For top executives at a media conglomerate?Why?
Do you think mindfulness is a frivolous new age concept or something that leaders should seriously consider adopting? Explain.
Discuss the similarities and differences between mindfulness and openmindedness.
Why is it so hard for people to change their assumptions? What are some specific reasons why leaders need to be aware of their mindset?
What does it mean to be a whole leader as described in the chapter? Can you give an example of a whole leader or nearly whole leader from your experience?Explain.
Do you think it is possible for Labo to shift to a new mental model? If you were Sam Cahill, what would you do?
What are some of the assumptions that shape the mindset of Sam Cahill? Of Tom Labo?
Describe the two different mindsets and mental models represented in this story.
Discuss Commander Alfonso’s level of emotional intelligence in terms of the four components listed in the chapter. How might he have benefited from Charm School? What advice would you give him?
Which do you think a leader should be more concerned about aboard a nuclear submarine—high certification grades or high-quality interpersonal relationships?Do you agree with Admiral Sullivan’s
Analyze Alfonso’s impact on the crew in terms of love versus fear. What might account for the fact that he behaved so strongly as captain of the USS Florida?
How realistic is it that Kagan (or anyone) can change his own leadership skills? What kind of help might he need?
Identify the behaviors described in this case that were damaging to Barry Kagan’s work relationships. Why would a manager behave this way? What negative consequences did these behaviors have on his
“At the senior management level, you get hired for competence. You get fired for personality.” In your opinion, is this statement true or false? How does it relate to Barry Kagan and his current
If Harry is passed over for promotion, what feedback and advice would you give him about how to improve his leadership skills for possible future promotion?
Is nice related to any concepts in the chapter, such as one of the Big Five personality dimensions, Myers–Briggs components, or left-right brain dominance?Discuss.
What does nice mean to you? Do you think nice is a good trait for leaders or the kiss of death?
How well do you expect them to work together? Why?
Did Song guide the conversation to a mutual understanding of their personality and style differences, and how to accommodate them? Explain.
Did Song clarify her expectations for Ortiz? Explain.
From Leadership Practice: Know Yourself 4.3, identify four or five values (instrumental or end values) that could be a source of conflict between leaders and followers. Explain.
The chapter suggests that one way to work effectively with different personalities is to treat everyone with respect. How might a leader deal with an employee who is perpetually rude, insensitive,
Consider the situational characteristics of group cohesiveness and physical separation. How might each of these substitute for or neutralize task-oriented or people-oriented leadership? Explain.
Think back to the instructors you have had that had the most people-oriented style and the most task-oriented style. What contingencies were present that might explain those differences? Which style
If you were a first-level supervisor of a team of telemarketers, how would you go about assessing the readiness level of your direct reports? Do you think most leaders can easily shift their
Compare Fiedler’s contingency model with the Hersey–Blanchard model.Where do they disagree? Which do you prefer?
Consider the leadership position of the department head of orthopedic surgeons.What task, follower, and organizational factors might serve as substitutes for leadership in this situation?
Pick three traits from the list in Exhibit 2.1 that you think would be most valuable for a leader in an elementary school. Pick three that you think would be most valuable for a leader in a
Which leader trait or behavior do you think is most important for handling a crisis such as a pandemic? Explain.
Would you feel more comfortable using a “consideration” or an “initiatingstructure”leadership style? Discuss the reasons for your answer.
Why is it important for leaders to know their strengths? Do you think leaders should spend equal time learning about their weak points? Why?
Why is practice considered important for learning leadership?
What personal competencies should a person develop to be a good leader versus those developed to be a good manager?
Describe the best leader you have known. How did this leader acquire competence?
Of the elements in the leadership definition as illustrated in Exhibit 1.1, which element is the easiest for you? Which is hardest? Explain.
Go online to search for examples of leaders. Identify one leader who seems to illustrate the “leader-as-hero” mindset and one who seems more typical of the humble Level 5 leader described in the
Explain the seven techniques to overcome resistance and help people change.
Describe the five techniques for expanding your own and others’ creativity for innovation.
Describe how appreciative inquiry can engage people in creating change by focusing on the positive and learning from success.
Summarize the eight-stage model of planned change.
Describe the environmental forces creating a need for change in an organization and how leaders can serve as role models for change.
Describe the principles of workplace spirituality and spiritual leadership.
Identify the cultural values associated with adaptability, achievement, involvement, and consistency cultures and the environmental conditions associated with each.
Explain how leaders can shape culture and values through ceremonies, stories, symbols, slogans, selection and socialization, and daily actions.
Describe the characteristics of a healthy culture, as opposed to a toxic culture, and how to establish a high-performance culture.
Explain why shaping culture is a vital function of leadership.
Explain the leader’s role in developing effective followers, including how to use feedback and leadership coaching to help followers grow and achieve their potential.
Apply the principles of harnessing power and courage for effective followership.
Implement appropriate and specific strategies for effective followership at school or work.
Identify your followership style and take steps to become a more effective follower.
Summarize what your organizational leader will want from you.
Describe the importance of managing both up and down the hierarchy.
Explain the leader’s highest duty to followers.
Understand that effective leaders don’t use power to exploit others for personal gain.
Describe structural, human resource, political, and symbolic frames of reference and political tactics for applying power.
Explain the difference between soft power and hard power and identify specific types of power used by leaders.
Describe the four major styles of influential leadership—transformational, charismatic, coalitional, and Machiavellian.
Explain how leaders use power and politics to help accomplish important organizational goals.
Use mechanisms such as sponsorship and employee resource groups to support the participation and advancement of underrepresented employees.
Break down your personal barriers that may stand in the way of becoming an inclusive leader.
Describe the factors that affect women’s leadership, including interactive leadership and the first rung of the management ladder.
Understand and reduce the barriers and difficulties faced by underrepresented employees in organizations.
Apply an awareness of the dimensions of diversity and multicultural issues in your future leadership.
Describe the skills needed to facilitate conflict resolution among members of a team.
Explain the challenges and benefits of virtual teams and the team leader behaviors that contribute to virtual team effectiveness.

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