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experience leadership
Questions and Answers of
Experience Leadership
Explain the challenges associated with teamwork, including why people sometimes have negative feelings about working in a team.
Describe the stages of team development, including the dynamics within each stage that impact cohesion and productivity.
Outline the elements necessary for creating high performance teams.
Explain how a leader might encourage a group of individuals to work as a collaborative team capable of achieving high performance through a shared mission and collective responsibility.
Explain how nonverbal communication influences the ways in which messages are received.
Explain the considerations involved in selecting an appropriate communication channel for a given message.
Summarize how to communicate in a way that persuades and influences others.
Use key elements of leader strategic conversations, such as open communication, asking questions, listening, candor, and telling stories to communicate effectively.
Describe the significance of acting as a communication champion and a “sensegiver” rather than just as an information processor.
Summarize the elements necessary to create and nurture a motivated workforce.
Identify factors that play a role in employee engagement.
Describe the psychological and job design elements of empowerment and how empowerment contributes to motivation.
Outline how the concepts of reinforcement and equity apply to motivation.
Explain how to motivate others by meeting their lower- or higher-level needs.
Identify examples of motives that induce people to take action to accomplish important goals.
Differentiate between intrinsic and extrinsic rewards.
Apply the elements of effective strategy.
Explain the role of strategic management for executing the vision.
Describe four basic approaches for framing a noble purpose that followers can believe in.
Describe the types and importance of personal visions held by employees.
Define vision and its impact on an organization.
Explain the relationship among vision, mission, strategy, and mechanisms for execution.
Summarize the importance of recognizing courage in others and within yourself.
Apply the principles of stewardship and servant leadership.
Examine your own stage of moral development and ways to accelerate your moral maturation.
Differentiate between ethical and unethical leadership.
Explain the importance of a leader’s ability to combine a rational approach to leadership with a concern for people and ethics.
Differentiate between motivating others based on fear and motivating others based on love.
Explain the importance of emotional intelligence, including self-awareness, emotion regulation, personal motivation, empathy, and managing relationships, for effective leadership.
Explain the benefits of challenging one’s thoughts and beliefs to consider alternate perspectives.
Identify how mental models and mindsets guide your behavior and relationships.
Explain how to lead and work with people with varied personality traits.
Outline individual differences in cognitive style and pay special attention to the qualities you have that contribute to strong leadership. (And broaden your own thinking style to expand leadership
Explain attributions and perception and how these dynamics affect the leader–follower relationship.
Summarize the idea of instrumental and end values, including the ways in which values guide thoughts and behavior.
Identify how major personality dimensions influence leadership and relationships within organizations.
Describe the importance of self-awareness and how to recognize your blind spots.
Explain the power of situational variables to substitute for or neutralize the need for leadership.
Use the Vroom–Jago model to identify the correct amount of follower participation in specific decisions.
Explain the path–goal theory of leadership.
Apply Fiedler’s contingency model to key relationships among leader style, situational favorability, and group task performance.
Apply Hersey and Blanchard’s situational theory of leader style to the level of follower readiness.
Describe how leadership is often contingent on people and situations.
Describe some key leader traits for handling a crisis.
Explain how the theory of individualized leadership has broadened the understanding of relationships between leaders and followers.
Recognize autocratic versus democratic leadership behavior and the distinction between taskoriented and people-oriented leader behavior.
Identify your own traits that you can transform into strengths and bring to various leadership roles.
Outline some personal traits and characteristics that are associated with effective leaders.
Discover how to use this textbook to learn the most about leadership.
Identify the primary reasons for leadership derailment and the new paradigm skills that can help you avoid it.
Explain how leadership has evolved and how historical approaches apply to the practice of leadership today.
Summarize the fundamental differences between leadership and management.
Describe the five fundamental transformations facing today’s leaders and organizations.
Explain the full meaning of leadership and see the leadership potential in yourself and others.
Would you expect that changing the culture at Forest would be easily accomplished now that a new CEO is committed to change? Why or why not?
Why are idea champions considered to be essential to innovation? Do you think these people would be more important in a large organization or a small one?Discuss.
What are some ways leaders can overcome resistance to change?
What advice would you give a leader who wants to increase innovation in her department?
Do you think creative individuals and creative organizations have characteristics in common? Discuss.
Which of the everyday change strategies (Exhibit 15.3) would you be most comfortable using and why? What are some situations when a passive, private strategy such as creative self-expression might be
Of the eight stages of planned change, which one do you think leaders are most likely to skip? Why?
How would you describe the culture of Forest International as it relates to internal integration and external adaptation?
What is meant by the idea that culture helps a group or organization solve the problem of internal integration?
If a leader directs her health care company to reward hospital managers strictly on hospital profits, is the leader being ethically responsible? Discuss.
In which of the four types of culture (adaptability, achievement, clan, bureaucratic)might you expect to find the greatest emphasis on ethical issues? Why?
Compare and contrast the achievement culture with the clan culture. What are some possible disadvantages of having a strong clan culture? A strong achievement culture?
What is a culture gap? What are some techniques leaders might use to influence and change cultural values when necessary?
Describe the culture for an organization you are familiar with. Identify the physical artifacts and discuss what underlying values and assumptions these suggest. What did you learn?
If a new top leader is hired for a corporation, and performance improves, to what extent do you think the new top leader was responsible compared to other factors?To what extent do you think a new
What is the difference between mission and vision? Can you give an example of each?
If you worked for a company like Apple or Google that has a strong vision for the future, how would that affect you compared to working for a company that did not have a vision?
Lord Acton, a British historian of the late 19th century, said that “power tends to corrupt; absolute power corrupts absolutely,” suggesting that a person’s sense of morality lessens as his or
Which of the seven influence tactics would you be most comfortable with as leader of a study group? Of a work team? Discuss.
How does control over information give power to a person? Have you ever used control over information to influence a decision with friends or co-workers? Explain.
Do you think impression management is an appropriate political approach for a business leader? Discuss. Can you name some ways in which you have personally used this tactic?
What types and sources of power would be available to a leader of a student government organization? To a head nurse in a small hospital?
Do you agree that politics is a natural and healthy part of organizational life? Discuss.
Why is charismatic leadership considered to have potentially negative consequences?Think of two or three current social, political, or business leaders that you would consider to be charismatic. To
What do you consider the most important difference between transformational leadership and transactional leadership? Between transformational and charismatic leadership?How is transformational
What recommendations would you make to Northern’s leaders to help them move toward successfully managing diversity issues?
How would you lead a group of people who are different from you?
Why do you think the glass ceiling persists in organizations?
What is interactive leadership, and why might this approach be increasingly important in the twenty-first century?
How might diversity within the organization ultimately lead to better problem solving and greater creativity?
How might a leader’s role and responsibility change as a company becomes more diverse? Explain.
Was the research program a group or a team? If a team, what type of team was it(functional, cross-functional, self-directed)? Explain.
Discuss the relationship between team cohesiveness and performance.
What are the stages of team development? How can a team leader best facilitate the team at each stage?
Which is more important to team effectiveness—the task-specialist role or the socioemotional role? Discuss.
Describe the three levels of interdependence and explain how they affect team leadership.
Why might a person need to go through significant personal changes to be an effective team leader? What are some of the changes required?
Why do you think organizations are increasingly using virtual and global teams?Would you like to be a member or leader of a virtual global team? Why or why not?
Discuss the differences between a cross-functional team and a self-directed team.
Think about a recent crisis, such as the shootings at Virginia Tech University or the detection of radiation on British Airways planes, and discuss how you think leaders handled crisis communication.
Why is storytelling such a powerful means of communication for a leader? Can you give examples from your own experience of leaders who have used metaphor and story? What was the effect on followers?
If you were to communicate symbolically with your team to create a sense of trust and team work, what would you do?
Why is management by wandering around (MBWA) considered effective communication?
If you were to evaluate an organization based on the degree of open communication climate, what things would you look for? Discuss.
How do you think leadership communication differs from conventional management communication?
If you were a leader at a company like Blackmer/Dover, discussed on page 242 of the chapter, what motivational techniques might you use to improve cooperation and teamwork?
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