2. Describe the applications of wikis in finance and operations.

Dresdner Kleinwort Wasserstein (DrKW) is the international investment banking arm of Dresdner Bank.
Based in Europe, DrKW provides a range of capital markets and advisory services, and it employs approximately 6,000 people worldwide. Because of the large number of employees, their geographic distribution, and the diversity of cultures, it became necessary to provide a range of collaborative tools, from blogs and wikis to IM, chat, and audio/videoconferencing in order to allow people to move between modes, depending on which was most appropriate at the time. DrKW installed a primitive open source wiki in 1997. The company reviewed Socialtext products in March 2004 and ran a small pilot on the hosted service in July 2004. Based on the pilot, DrKW decided to upgrade to Socialtext Enterprise, which was installed in the third quarter of 2004.