8. Many companies induce employees and customers to use self-service functions such as updating their own addresses
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8. Many companies induce employees and customers to use self-service functions such as updating their own addresses or finding the balance in their banking accounts. Explain how the technologies described in this chapter can facilitate this type of self-service.
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Related Book For
Decision Support And Business Intelligence Systems
ISBN: 9780136107293
9th Edition
Authors: Dursun Delen Efraim Turban, Ramesh Sharda
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