Go to the NYC Citywide Performance Report site (nyc.

gov/html/ops/cpr/html/home/home). The performance reports are organized by "Themes" (see End of Chapter Application Case). Use the site to answer the fo llowing questions:

a. How many performance indicators are there for the whole city? For community service? For education?

b. Overall, how many of the indicators are improving or are stable? Declining?

c. How many of the education performance indicators are improving or stable? Declining?

d. Select "Citywide 111emes" (on the upper left). One of the d1emes is "Social Se1vices. " Select this d1eme. Now select "View the performance report for Social Se1vices." How many social se1vice indicators are d1ere?

How many are declining by more than 10 percent?

What are some of these indicators that are declining?
How can NYC use this specific information to address the problem tracked by d1e performance indicator?