The EFQM excellence model provides an alternative performance measurement and management framework. First, what does EFQM stand

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The EFQM "excellence model" provides an alternative performance measurement and management framework.

First, what does EFQM stand for? Second, using materials from the Web, discuss the major tenets of the framework.

Compa re the framework to BSC and Six Sigma.

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Business Intelligence

ISBN: 9780136100669

2nd Edition

Authors: Efraim Turban, Ramesh Sharda, ...more

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