Questions and Answers of International Management

2. What could the company have done differently? The pleasant February morning had taken a perplexing turn for Anuj Pathak. He had reached the office after a jog at the beach as had become his habit
1. What could Pathak have done differently? The pleasant February morning had taken a perplexing turn for Anuj Pathak. He had reached the office after a jog at the beach as had become his habit in
5. What advice would you give Eunice? Should she give Switzerland another chance or return home to Singapore? From her office, Eunice catches a glimpse of the 11.45 A380 bound for Singapore; needless
4. Apply the Mapping Bridging Integrating (MBI) Framework by Professor J. DiStefano and Prof. M. Maznevski to the case. From her office, Eunice catches a glimpse of the 11.45 A380 bound for
3. Roche CEO Severin Schwan said about diversity and inclusion, “I believe that diversity of people enhances innovation. The different ways of thinking foster creativity.But just having diversity
2. Identify and evaluate the effectiveness of some of the diversity and inclusion tools mentioned in the case. From her office, Eunice catches a glimpse of the 11.45 A380 bound for Singapore;
1. Choosing the right person in the first place is key to the success of an overseas assignment. Does Eunice have a global mindset? Use the list of leadership competencies by Bird and Osland (2004)
5-10. Research updates to this retail situation in India. Saifuddin Bhanpurawala is one of dozens of shopkeepers on a dusty Mumbai back street that bustles with customers buying everything from
5-9. What are the implications for companies like Amazon and Flipkart to expand into other developing countries? Saifuddin Bhanpurawala is one of dozens of shopkeepers on a dusty Mumbai back street
5-8. What negotiating power do foreign retail companies have with the Indian government? Saifuddin Bhanpurawala is one of dozens of shopkeepers on a dusty Mumbai back street that bustles with
5-7. Discuss the negotiations and decisions among those parties that have been going on in this changing retail landscape. (refer to ex 5-2). What does the outcome mean at this stage for foreign
5-6. Who are the stakeholders in this situation, and what is at stake for each of them? (refer to ex. 5-1) Saifuddin Bhanpurawala is one of dozens of shopkeepers on a dusty Mumbai back street that
6. What strategy should the American team have taken?
4. What would you say the goal of the American team was?
2. What would you say the goal of the Japanese team was?
5. What strategy should the American team have taken?
4. How would you rate the success of each of the American team members in identifying your team’s needs and appealing to them?Mr./Ms. Jones, Vice President and Team Leader Mr./Ms. Smith,
3. What role (e.g., decider, influencer) did each member of the American team play?Mr. Jones Mr./Ms. Smith Mr./Ms. Nelson Mr./Ms. Frost
2. What would you say the goal of the American team was?
1. What was your biggest frustration during the negotiations?
5. When the negotiations are completed, the student participants from both sides and the observers will complete their feedback questionnaires. Class discussion of the feedback questions will follow.
4. Following these preparations, the Japanese team will be brought in so they may greet the Americans when they arrive. At this point, the Americans will be brought in, and the role-play begins. Time
3. While the teams are preparing, the room will be set up, using a rectangular table with four seats on each side. The Japanese side will have three chairs at the table with one chair set up behind
2. The eight volunteers will divide into the two groups and then separate into different rooms if possible. At that point, they will be given instruction sheets. Neither team can have access to the
1. Eight student volunteers will participate in the role-play.Four represent a Japanese automobile manufacturer, and four represent a U.S. team that has come to sell microchips and other components
5-5. Explain differences in culturally based value systems relative to the amount of control a person feels he or she has over future outcomes. How does this belief influence the decision-making
5-4. What are some of the differences in risk tolerance around the world? What is the role of risk propensity in the decisionmaking process?
5-3. Describe what you would expect in negotiations with the Chinese and how you would handle various situations.
5-2. Discuss the relative use of nonverbal behaviors, such as silent periods, interruptions, facial gazing, and touching, by people from various cultural backgrounds. How does this behavior affect
5-1. Discuss the stages in the negotiation process and how culturally based value systems influence these stages. Specifically, address the following.• Explain the role and relative importance of
4-15. Multinational is not necessarily multicultural. What do companies need to consider when advertising in the Chinese luxury market? On Wednesday, November 21, the WeChat account of the official
4-14. Discuss the risk of using humor when advertising across borders. On Wednesday, November 21, the WeChat account of the official People’s Daily issued a statement believed to be from the
4-13. Fashion houses often use edgy ads to promote products. Such edgy campaigns attract attention and can cross the line to cause disrespect in global markets. How can multinational companies ensure
4-12. Using the information above and the cultural dimensions explored in Chapters 3 and 4, discuss whether Chinese consumers should forgive D&G’s misunderstanding of their culture. On Wednesday,
4-11. D&G faced a consumer backlash in China after the video scandal. List the main reasons why you think this happened. On Wednesday, November 21, the WeChat account of the official People’s Daily
4-3. What is the relationship between language and culture?How is it that people from different countries who speak the same language may still miscommunicate?
4-2. What is stereotyping? Give some examples. How might people stereotype you?
3-13. Articulate and evaluate your own opinion about the degree of distance prevalent in U.S. companies between managers and their direct reports. Who is protected by this management style?What
3-12. What could GOC have done to prepare Collins for his assignment in the United States? Outline an action plan for companies to use in preparing executives—and their families—for international
3-11. Using Geert Hofstede’s cultural characteristics, compare Australia and the United States on various measures. As you’ll see, the two countries are fairly similar, but there are some
3-7. In small groups of students, research Hofstede’s findings regarding the four dimensions of power distance, uncertainty avoidance, masculinity, and individualism for one of the following
3-6. Develop a cultural profile for one of the countries in the following list. Form small groups of students and compare your findings in class with those of another group preparing a profile for
3-5. Discuss the role of Islam in cross-cultural relations and business operations.
3-4. Discuss collectivism as it applies to the Japanese workplace.What managerial functions does it affect?
3-3. Discuss how the Internet and culture interact. Which most affects the other, and how? Give some examples.
3. Discuss other countries where social media are having a radical effect on cultural expectations. Why is Arabic the fastest-growing language of all time on Twitter and Riyadh ranked #10 globally of
2. Is societal culture and lifestyle as intricately intertwined with religion in your country as it is in Saudi Arabia? Why is Arabic the fastest-growing language of all time on Twitter and Riyadh
1. Discuss the role of social media in societal culture. Is this virtual world, with no geographic boundaries, presenting a normalizing effect across those boundaries? Is that a positive or a
4. Do you think the revamped strategy will help Body Shop regain its lost glory as a leader in ethical business? What possible challenges could Schwartz and Davis face going forward and how can they
3. Critically analyze Body Shop’s new CSR approach. On February 2, 2016, The Body Shop International Plc.(Body Shop), a UK-based retailer of natural-based and ethically-sourced beauty products,
2. How did the acquisition by L’Oréal affect the ethical image of Body Shop? Discuss the problems Body Shop faced following the takeover On February 2, 2016, The Body Shop International Plc.(Body
1. How did Body Shop emerge as a champion of CSR while challenging industry norms? How important a contribution did Roddick make to the creation of Body Shop? On February 2, 2016, The Body Shop
6. What more should Nestlé do to mitigate the risk of modern slavery in its cocoa supply chain In March 2017, a federal judge in California dismissed a long-running (12-year) class action lawsuit
5. Discuss the key challenges Nestlé faced while addressing modern slavery in its cocoa supply chain. In March 2017, a federal judge in California dismissed a long-running (12-year) class action
4. Investigate the existence of modern slavery in Nestlé’s supply chains and its efforts to address the issue. In March 2017, a federal judge in California dismissed a long-running (12-year) class
3. Why is tackling the issue of modern slavery so important for a company like Nestlé? In March 2017, a federal judge in California dismissed a long-running (12-year) class action lawsuit against
2. What are the conditions enabling slavery in cocoa supply chains in Ivory Coast? In March 2017, a federal judge in California dismissed a long-running (12-year) class action lawsuit against Nestlé
1. What is modern slavery? Where does it fit in with a company’s CSR strategy? In March 2017, a federal judge in California dismissed a long-running (12-year) class action lawsuit against Nestlé
2-14. What regulations or restrictions for Facebook have been put in place in Europe and the United States? Do you agree with them? Facebook Faces Fresh Probe After Photo Leak Tim Bradshaw in London
2-13. What is your personal opinion about the problems of privacy from using Facebook? Facebook Faces Fresh Probe After Photo Leak Tim Bradshaw in London December 14, 2018 Facebook has been hit with
2-12. No doubt, much will have transpired since the writing of this case regarding Facebook’s privacy challenges. Research and compile an update. What other privacy issues have arisen in Europe, in
2-11. Who are Facebook’s stakeholders? What are the social responsibilities of the company? To what level of CSR or CSV is the company adhering at the time of this case? Facebook Faces Fresh Probe
2-10. Examine an MNC that faced a human rights or environmental scandal. Critique the organizational responses of the MNC. What did it do well in the aftermath of the scandal?How could it have
2-6. If you were a manager of a company bound by the Foreign Corrupt Practices Act, how can you reconcile local expectations of questionable payments? What is your stance on the problem of payoffs?
2-5. What is meant by international business ethics? Should the local culture affect ethical practices? What are the implications of local norms for ethical decisions by MNC managers?
In groups of three, represent a consulting firm. You have been hired by a diversified multinational corporation to advise it regarding the political and economic environment in different countries.
Discuss the importance of contracts in international management and how contracts are viewed in other countries. What steps must a manager take to ensure a valid and enforceable contract?
Given the total volume and importance of international trade and international exchanges, describe the implications to someone’s career in business, and to your education in particular.
Consider two countries: Country A can produce six automobiles or twelve movies with the same amount of resources. Country B can produce five automobiles or eight movies with the same amount of
Walmart is famous for requesting ever decreasing price points from its suppliers: if a supplier offers a product for $45.00, Walmart will ask the supplier to consider introducing a similar product
In addition to the clusters of Silicon Valley and Sassuolo, Michael Porter identified a cluster for printing presses in Heidelberg, Germany, and others have written about clusters in Limoges, France,
What elements differentiate international logistics from domestic logistics?
What are the principal distinct components of international logistics?
What are the major costs of international logistics? Given what you read in Chapter 1 about the World Trade Organization, what trend do you expect these costs to follow?
MRP and DRP have allowed manufacturers and retailers to carry less and less inventory. What consequences would a major snowstorm or transportation disruption have on Just-In-Time management systems?
Describe the impact of international trade on your own life, using the products that you own or have purchased in the recent past.
What are the main elements of the maritime transportation infrastructure?How does the quality and dependability of the maritime transportation infrastructure affect an international shipment?
What are the main elements of the air transportation infrastructure? How does the quality and dependability of the air transportation infrastructure affect an international shipment?
What are the main elements of the land transportation and warehousing infrastructure? How does the quality and dependability of these infrastructures affect an international shipment?
What are the main elements of the communication and utilities infrastructure?How does the quality and dependability of these infrastructures affect an international shipment?
What are the principal differences between an agent and a distributor?
What are the different methods of entry regrouped under the term “indirect export”?
Using a product and country of your choice, determine what would be the best method of entry for an exporter interested in that market. Justify your decision using the guidelines provided in the
Why would a company decide to franchise abroad?
What advantages does a foreign trade zone represent for an importer/exporter?
What are the advantages and disadvantages of using a subsidiary rather than a joint venture, for a firm interested in manufacturing abroad?
What are the general provisions of the United Nations Convention on Contracts for the International Sale of Goods?
What issues are created by the concept of labor law in an international distribution agreement?
Describe three clauses generally found in an agency or distributorship agreement.
What are the differences between the “choice of law” and “choice of forum”clauses? How are they related?
What are the two possible forms of termination? How differently will they be handled by a court of law?
What are the differences between mediation and arbitration? How do they differ from a proceeding in a court of law?
Choose two Incoterms® rules and describe them.
What is the Incoterms® rule that is most importer friendly? Least importer friendly? Justify your answer.
Which the Incoterms® rules include a requirement of insurance by the exporter?How is that insurance requirement handled?
The Delivered Incoterms® rules (DAP, DPU, and DDP) do not include insurance.Why not?
Choose a product, as well as an importer and an exporter, and determine what would be the ideal Incoterms® rule for a transaction. Make as many assumptions as necessary to justify your decision.
Explain why a developing country would want to prevent its importers from purchasing CIF or CIP and instead require CFR or CPT shipments.
A certain sogo shosha (a Japanese Trading Company) always requests its suppliers to provide an FCA exporter’s premises quote. Knowing what you know about trading companies and Incoterms® rules,
Why is it more difficult and riskier to collect receivables from a foreign purchaser?

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