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business
introduction information systems
Questions and Answers of
Introduction Information Systems
Your initial design, message(s), or content
The objective of your promotional activity (e.g., provide information, increase demand, differentiate, etc.)
The benefit offered by your product/service
Your target audience (you may have more than one)
Which of the analysis options in this exercise will provide Mary the best value? If you owned Carbon Creek Gardens and were going to implement just one of these analysis options, which would you
Mary wants to know when she’s lost a customer. One way to help her would be to produce a report, say in PDF format, showing the top 50 customers from the prior year. Mary could print that report or
Based on your answers to these questions, create a general statement as to the desirability, considering only data security, of storing data on Azure and EC2 as compared with storing it on servers
Compare and contrast your answers to questions 3/4 and 5/6. Does your comparison cause you to believe that there are significant differences with regard to security and control between Azure and EC2?
Search the Internet for evidence that Amazon’s auditors have issued a report in accordance with SAS 70.Summarize your findings.
Search the Internet for evidence that Microsoft’s auditors have issued a report in accordance with SAS 70.Summarize your findings.
Search the Internet for evidence that Amazon’s EC2 complies with ISO 27001. Summarize your findings.SAS 70 is an auditing standard that provides guidance for an auditor issuing a report about
Considering your answers to the above questions, state three to five general principles to guide your actions as you disseminate and store data.
In truth, only a very talented and motivated hacker could steal databases from computers using a public wireless network. Such losses, although possible, are unlikely. However, any email you send or
Suppose you are asked to fill out a study questionnaire that requires you to enter identifying data as well as answers to personal questions. You hesitate to provide the data, but the top part of the
Suppose you are the treasurer of a student club and you store records of club members’ payments in a database.In the past, members have disputed payment amounts;therefore, when you receive a
When you order from an online retailer, the data you provide is not protected by U.S. privacy law. Does this fact cause you to reconsider setting up an account with a stored credit card number? What
Using the categorical imperative (page 48) and utilitarianism (page 68) perspectives, assess the privacy ethics of the online retailer, the data aggregator, governments, and your professor. State
According to the Privacy Act of 1974, the U.S.Government is prohibited from storing many types of data about U.S. citizens. The act does not, however, prohibit it from purchasing business
If all of your behavior is ethical, then, according to the categorical imperative, you are willing to have your life story published on Facebook. Thus, you needn’t be concerned about the data and
Suppose a data broker correctly identifies that your grandmother is addicted to playing online hearts.From its business intelligence, it knows that frequenthearts-players are strong prospects for
Using business intelligence applied to consumer purchasing data for targeted marketing seems innocuous enough. However, is it? Using both the categorical imperative (page 48) and utilitarianism (page
We’ve used Kant’s categorical imperative as one criterion for assessing ethical behavior: Act as if you would have your behavior be a universal law. As a litmus test of this principle, we’ve
Based on your answers in questions 1–5, formulate ethical principles for using social media for business purposes. Formulate ethical principles for creating or using user-generated content for
Instead of being the owner, suppose you were at one time employed by this rafting company and you were, undeservedly you think, terminated. To get even, you use Facebook to spread rumors to your
Suppose your rafting company has a Web site for customer reviews. In spite of your best efforts at camp cleanliness, on one trip (out of dozens), your staff accidentally served contaminated food and
Again, suppose you own and manage the rafting company and that you pay your employees a bonus for every client they bring to a rafting trip. Without specifying any particular technique, you encourage
Suppose you own and manage the rafting company in question 1.a. Is it unethical for you to encourage your employees to write positive reviews about your company? Use both the categorical imperative
Suppose that a river rafting company starts a group on a social networking site for promoting rafting trips.Graham, a 15-year-old high school student who wants to be more grown-up than he is, posts a
Is it cheating to have a helper on an online test? Are you justified if everyone else is doing it? What control is possible for online tests? Should such tests be used at all?
Is it ethical to take credit for Danny’s thinking?Suppose you are later heavily criticized for the quality of Danny’s ideas that you appropriated. Do you disclaim them? How?
Considering Cathy’s spoofing of young associates. What is different between text chat and a speaker phone?Haven’t we always had these problems, except Cathy was passing notes and making comments
Consider the virtual meeting of Allison, Abby, and Amy(but Amy is actually not at the meeting; Beatrice is pretending to be Amy because Amy is taking her kid to a doctor’s appointment). What are
Under what circumstances do you believe it is ethical to spoof someone?
Is it ethical to spoof someone? Does it matter whether you have that person’s permission? Consider both the categorical imperative (page 48) and utilitarianism(page 68) in your response to this
What do you understand by “spoofing”? What are the different types of spoofing, and measures to check it?
After discussing the issue of ethics, suggest a few systems that can be adopted to check the possible unethical sales strategies.
Out of the two strategies, which one are you likely to choose?
Regarding your shipping to the fictitious company:a. Is your action ethical according to the categorical imperative perspective?b. Is your action ethical according to the utilitarianism
Regarding your offer of the “advertising” discount:a. Is your action ethical according to the categorical imperative perspective?b. Is your action ethical according to the utilitarianism
Considering the email you write that agrees to take the product back:a. Is your action ethical according to the categorical imperative (page 48) perspective?b. Is your action ethical according to the
For an in-house project, what is an ethical response to the marketing manager who says that the project should be canceled if it will not be ready for the trade show? In your answer, suppose that you
Given your answer to question 6, assess the ethics of buying-in on an in-house project from the perspective of the categorical imperative and utilitarianism. Are there circumstances that will change
Under what circumstances do you think buying-in on a fixed-price contract is ethical? Use either the categorical imperative or utilitarianism perspectives or both. What are the dangers of this
Assess the ethics of buying-in on a cost-and-materials project from both the perspective of the categorical imperative (page 48) and utilitarianism (page 68).
Reflect on the statement as Todd: If the auditor had been unable to discover the hiding of facts, would you ever disclose it to your company?
How do you know when you are rationalizing inappropriately?
What is the difference between inappropriate rationalization and justification?
Form groups to analyze the impact it would have likely made on the university’s decision to implement ERP if Todd had not hidden the facts.
Of the actions taken by Todd, which one was the least ethical?
Was Todd ethical in his actions? Use both the categorical imperative (page 48) and utilitarianism (page 68) in your answer.
In this scenario, improving a process with IS reduces privacy. Do all IS improvements in processes with employees or customers reduce privacy? Can you think of processes with sensitive employee or
Who should be held accountable for errors in information obtained from vehicle tracking system?
For the pizza franchise, this device is an IS that improves a process. The business process is Delivery. What are the objectives of the pizza Delivery process, and what measures are now available?
Should the pizza franchise require this device for all vehicles used by its drivers? It would not be used for insurance purposes but to determine better delivery routes and to help make its drivers
Car rental and food delivery companies are required to tell their drivers when these systems are in place. In what ways can these systems lead to abuse, and how could the systems be designed to limit
Should the legal system be able to subpoena this data from the insurance company as evidence in a court case? Would your answer change if you were being falsely accused of a hit-and-run accident?
Is it ethical for a company to sell this data to a car manufacturer? The insurance company never specifically asked its customers if it could share this data, and the car company does not want any
Is it ethical for a parent not to tell his or her 16-year-old driver that he or she installed this device on the car in order to secretly learn from the insurance company how cautiously the teen
Which process improvement has the new IS fetched?Refer to figure 5-15 while discussing the principles of process management utilized in this IS.
Given these query results, do you have an ethical responsibility to do something? Consider both the categorical imperative (page 48) and the utilitarian(page 68) perspectives.
Consider a consumer who elects not to pay state tax on online purchases from a vendor who need not pay that tax on his or her behalf:a. Is there an ethical responsibility to pay state tax?Again,
In your opinion, with regard to showrooming, are online vendors behaving unethically? Use both the categorical imperative (page 48) and utilitarianism (page 68) in your answer.
Are such situations responsible for the stemming of corruption in both industry and society at large? Reflect on this statement by recalling such instances in your life where you or someone else’s
Would your decision have an impact on your future –professionally and otherwise? How can this impact the culture of your firm? For instance, if you behave unethically, will you allow unethical
Consider the same situation as before except that you are expecting a promotion, and to make things interesting, you have pursued this promotion for a year and it will triple your salary. You think
Is the decision to not tell your boss unethical? Consider both the categorical imperative (pages 48–49) and utilitarianism (page 68) in your response. If you were the boss, what would you want your
You did nothing to misinform your boss, and in the long run, you expect everything to work out. You will finish what you failed to do and Green Foods will be considered at the next meeting. In all
According to Kant, lying is not consistent with the categorical imperative. Suppose you are invited to a seasonal BBQ at the department chair’s house. You are served a steak that is tough,
As the junior marketing professional, which graph do you present to the committee?
Change roles. Assume now you are a member of the executive committee. A junior marketing professional presents Figure 1-16 to the committee and you object to the lack of labels and the scale. In
Suppose you created Figure 1-16 using Microsoft Excel.To do so, you keyed the data into Excel and clicked the Make Graph button (there is one, though it’s not called that). Voilà, Excel created
While there is some difference of opinion, most scholars believe that the Golden Rule (“Do unto others as you would have them do unto you.”) is not as limiting to behavior as Kant’s categorical
Explain in your own words why developing one’s own talent, and donating to charity are examples of imperfect duty.
How can technical and data safeguards protect against security threats?
What is information systems security?
How can the scrum process overcome the problems of the SDLC?
What are the activities of the systems development life cycle(SDLC) development process?
What are the activities of business process management?
How does SAP do BI?
How do businesses manage the risks of business intelligence?
What is a Big Data BI system, and how is it used?
How can BI information systems support business processes?
How do BI information systems support BI activities?
What are the key components of a business intelligence IS?
What are the objectives of the BI process?
What is business intelligence, and why is it important to business?
How do businesses manage the risks of social media?
How can social media IS support the process of building social capital?
How can social media IS support business processes?
How do social media IS support social media activities?
What are the key components of a social media IS?
What are the objectives of the social media process?
What is social media, and why is it important to business?
Which collaboration IS is right for your team?
How can collaboration IS support business processes?
How can collaboration IS support the iterating activity?
How can collaboration IS support the communicating activity?
What are the key components of a collaboration IS?
What are the objectives of the collaboration process?
What is collaboration, and why is it important to business?
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