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leadership and management

Questions and Answers of Leadership And Management

2. Treat all people in the work group as your equal.
3. Do little things to make it pleasant to be a member of the staff.
1. Try out your own new ideas in the work group
2. Emphasize meeting deadlines.
3. See to it that people in the work group are working up to capacity
1. Compare your ranking of these values with that of the person next to you, and discuss your observations.
2. Perhaps your class, assisted by your instructor, might arrive at a class average on each of these values. How does your ranking compare to the class ranking?
3. Look back at your own ranking. Does your ranking surprise you?
4. Are there any surprises in the class ranking? Which values did you think would be highest and lowest?
1. How compatible is laying off 57 percent of the workforce with servant leadership?
2. How strongly do you believe that every employee has the potential to contribute and do good work?
1. A useful starting point in becoming a servant leader is to emphasize ethical behavior, which will in turn help group members recognize that you are working in their best interests.
2. One of the most vital components of servant leadership is listening carefully to get to know the concerns, requirements, and problems of group members.
3. An easy-to-implement component of servant leadership is to acknowledge your limitations and seek the contribution of others to compensate for these limitations.
4. Focus on the development of group members such as giving them an opportunity to acquire new skills and become leaders.
5. Several studies have shown that introversion, or at least not exaggerated extraversion, is associated with servant leadership. To be a servant leader it is therefore helpful to sometimes emphasize
6. A useful tactic for being a servant leader is to ask the group how you can help them within the limits of your authority and budget.
7. Show care and concern for all stakeholders, not just employees and customers.
8. Every working day spend a few minutes thinking about how you can add value to the group’s efforts.
9. Recognize that all positions in the organization are important, and that each one contributes to the overall functioning of the organization.
1. What is your opinion of the appropriateness of the executive chair of Stitch Fix still spending time assembling boxes of clothing choices for clients?
2. Give an example of a high-consideration behavior that a supervisor of yours showed on your behalf.What was your reaction to this behavior?
4. How long should a patient leader wait for a poor performer to attain performance standards?
5. How might both task-oriented and relationship-oriented leadership styles contribute to the bottom line (a company being profitable)?
7. Why would being a highly narcissistic person interfere with being an effective servant leader?
8. Why might it be helpful to have a mentor or coach who is a hands-on leader?
10. Several people have commented that this chapter deals with the “nuts and bolts of leadership.” What makes them say that?
1. How effective does Lola appear to be in her approach of asking tough questions as a leadership technique?
2. What suggestion can you offer Lola to make her questioning technique more effective?
3. Which style of leadership does Lola appear to be demonstrating when she asks her team, “What should I be doing to help make our division the best pet-food division in the industry?”
1. Should Kelsey begin the process of demoting Rasheed from his management position?
2. What should Rasheed do to improve his performance as a leader and manager based on the 360-degree survey?
3. How seriously should Kelsey take the results of the 360-degree survey?
4. How seriously should Rasheed take the results of the 360-degree survey?
5.1 Describe how the situation influences the choice of leadership objectives.
5.2 Present an overview of Fiedler’s contingency theory of leadership effectiveness.
5.3 Characterize the path-goal theory of leadership effectiveness.
5.4 Describe how the leader-member exchange (LMX) model is a contingency theory.
5.5 Articulate the basics of leadership during a crisis.
5.6 Enumerate how evidence-based leadership can contribute to contingency and situational leadership.
1. What precise steps did Gass take to help Kohl’s get through the pandemic crisis?
2. What specific tactic did Gass use to get the company over a hurdle in the past?
3. Relying on whatever current information you can quickly gather, how successful has Gass been as the CEO of Kohl’s?
1. What relevance might contingency leadership have for dealing with generational differences in the workplace?
2. If a manager uses a slightly different leadership style with men and women, should the manager worry about being charged with sex discrimination?
3. Identify a personality trait you think would help a manager function as a contingency leader. Also identify a trait you think might detract from a manager’s ability to function as a contingency
4. How might a leader modify the clothing they wore to different work situations to help practice contingency leadership?
5. How would a manager know which variables in a given situation should influence which approach to leadership they should take?
7. As the pandemic lifted, many workers were still fearful of returning to the workplace. Which aspects of crisis leadership might managers have used to get most of these workers back into the
9. Ask two experienced managers you know whether they have ever adapted their leadership style to a given situation. If you receive a Yes answer, ask what adaptation took place.
10. In what way do effective teachers practice contingency leadership?
1. In what way is Kevin dealing with the problem of differences in the ability to manage ambiguity?
2. What recommendation do you have to make Kevin a stronger contingency leader?
3. To what extent should Kevin be concerned about adapting his approach to making report assignments to the individual differences among his wealth managers?
1. In what way does this case illustrate the LMX model of leadership?
2. To what extent do you thinking the feedback presented by the direct reports could help Emma hone her leadership style?
3. If Emma does not want to be perceived as playing favorites, what should she do differently in her leadership approach?
6.1 Pinpoint key principles of ethical and moral leadership.
6.2 Apply a guide to ethical decision making.
6.3 Describe what leaders can do to foster an ethical and socially responsible organization.
6.4 Identify the link between business ethics and organizational performance.
1. How energy efficient is the workplace in terms of such factors as building insulation, use of fluorescent lighting, heating and cooling, and use of solar panels?
2. How safe is the environment in terms of pollutants and steps to prevent physical accidents?
3. How esthetic is the environment in terms of protecting against sight and sound pollution?
1. Amazon receives a lot of criticism for being a monopoly and driving many small companies out of business. Do you think that the Housing Equity Fund is an attempt to improve the company image?
2. To what extent do you think Amazon leadership should seek more publicity for its effort to increase affordable housing?
3. What impact, if any, might this story about Amazon have on you as an Amazon customer or potential customer?
1. If many unethical people in business and government become highly successful, why should you worry about being ethical?
2. The majority of business executives accused of unethical behavior have studied ethics either as a subject in a business course or as an entire course.What do you think went wrong?
3. Suppose you had inside information that your employer was thinking about declaring bankruptcy, and you find out that a family member was about to purchase $20,000 in the stock of your employer.To
4. What responsibility should the major online retailers take to combat “porch pirates”? The latter are people who steal packages left at people’s homes.
6. How fair do you think it is to deny an executive a CEO position that had been promised because of a romantic relationship with a subordinate? Explain your reasoning.
8. Provide an example of a company you consider to be highly ethical and socially responsible. What is the basis for your answer?
9. Suppose a company founder and CEO feels strongly about a social issue, such as believing that defunding the police hurts Black people in low-income neighborhoods the most, or that police should be
1. What is your evaluation of the ethics of Salary Advance United making payday loans?
2. What do you think of the ethics of the two alternatives mentioned to avoid state regulations: locating offshore or on a Native American reservation?
3. What do you recommend to Max to make the business model of Salary Advance ethical enough to avoid being attacked by politicians?
1. What does the story about Nehemiah Manufacturing have to do with social responsibility?
2. How should Nehemiah leadership deal with complaints that job applicants who were not formerly incarcerated are not given equal opportunity to be hired?
3. What recommendations might you have to CEO Dan Meyer about how many chances to give to workers who are not conducting themselves responsibly?
7.1 Describe the various types of power.
7.2 Articulate tactics used for becoming an empowering leader.
7.3 Describe how to use delegation to support empowerment.
7.4 Pinpoint factors contributing to organizational politics.
7.5 Enumerate both ethical and unethical political behaviors.
7.6 Characterize how a leader can control dysfunctional politics.
1. What sources of power does Tomé appear to have acquired?
2. Tomé describes herself as a humanitarian leader with an intense interest in developing people and fostering diversity and inclusion, yet she has also shown a willingness to cut jobs and drop
1. How might a person in a technology company (such as a distributor of cybercurrency) have a lot of power even if that person does not hold an executive title?
2. Many business leaders today give up having a private office, and instead work at a desk or cubicle in the middle of the work area to be among other employees. What effect do you think this work
4. What can you do this week to enhance your power?
5. In this age of so many people working remotely much of the time, how important is it still to wear clothing and accessories designed to give a person a “power look”?
8. How might emotional intelligence be related to committing political blunders?
9. A regular occurrence in business firms, and some government agencies, is for somebody to be fired because of a Facebook or Twitter post criticizing the employer or a specific manager. Why do you
1. To what extent did Federica Marchionni bring the right expertise to her position as CEO of Lands’ End?
2. Identify at least one mistake in organizational politics made by Marchionni.
3. Based on your knowledge of Lands’ End merchandise, how good of a fit do you think Marchionni’s vision was for the company?
4. What career advice would you offer Marchionni about her frequent job changes?
1. In what ways might Tanya be committing political blunders?
2. If Tanya is committing political blunders, to what extent might they hinder her chances of becoming a vice president of marketing?

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