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business
management a practical introduction

Questions and Answers of Management A Practical Introduction

Explain the concepts of discrimination, affirmative action, sexual harassment, and bullying.
What are the principal labor–management issues?
What are the two principal types of change?
Describe the four external forces for change and two internal forces for change.
How does Kurt Lewin’s model of change work?
What is the organizational development process?
What’s the difference between a product innovation and a process innovation?
Explain four approaches to innovation.
What are four steps for fostering innovation?
Employee resistance can be considered to be the interaction of what three causes?
There are 10 reasons employees resist change. What are they?
How can you increase the career competency of openness to change?
What are four personality traits managers need to be aware of to understand workplace behavior?
How is emotional intelligence defined?
How do you distinguish values from attitudes and behavior?
What is the process of perception?
What are five types of distortion in perception, and what is the Pygmalion effect?
What are three work-related attitudes managers need to be conscious of?
How can managers increase prosocial behaviors?
Explain the two dimensions of diversity.
What are six sources of stress on the job?
What is motivation, and how does it work?
What are the four major perspectives on motivation?
What are the principal elements of the three process perspectives: equity theory, expectancy theory, and goal-setting theory?
What is the definition of job design, and what are two techniques of job design?
Describe the five job attributes of the job characteristics model.
What are the four types of behavior modification?
What are six incentive compensation plans?
Discuss some nonmonetary ways of motivating employees.
Explain a process for using self-management to enhance the career readiness competency of self motivation.
How do groups and teams differ?
What’s the difference between formal groups and informal groups?
Describe the five types of teams.
What are the stages of group and team development?
Explain the eight most essential considerations in building a group into an effective team.
How do functional and dysfunctional conflict differ?
How would you go about stimulating constructive conflict?
What are devil’s advocacy and the dialectic method?
What five career readiness competencies can help you better handle conflict?
How can I become a better team member?
What are six sources of power?
In brief, what are five approaches to leadership described in this chapter?
What are some positive task-oriented traits and positive/negative interpersonal attributes related to leadership?
Explain the difference between task-oriented and relationship-oriented leader behavior.
Briefly discuss the two types of situational leadership approaches.
What are key aspects of transformational leadership?
Explain the leader–member exchange (LMX) and servant leadership models.
Describe contemporary leadership concepts.
Explain how you can become more self-aware.
Explain the communications process.
What are some common sources of noise in communication?
What are the five types of barriers to communication and examples of each?
Explain how social media can contribute to employee productivity.
How does social media make employers more productive?
What are some of the costs of social media in organizations?
What should managers know about creating a social media policy?
How can I become a more effective listener?
How can I use networking to improve my job prospects?
What is control and what are six reasons control is needed?
Explain the steps in the control process.
Describe the three types of control.
Discuss total quality management and its two core principles.
How can artificial intelligence enhance the control process?
What are the advantages and disadvantages to employee tracking and monitoring?
What are some ways you can manage your career?

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