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business
managing organizational change

Questions and Answers of Managing Organizational Change

2. Which are the key ingredients of leadership?
1. In your opinion, how are managers different from leaders? Be as specific as you can and support your arguments.
4. What should Jack Dorsey do to meet this challenge? Devise an action plan.
3. What do you think is Jack Dorsey’s biggest challenge in sustaining and igniting creativity and innovation at Twitter at this point? Be as specific as possible.
2. Do you think that Jack Dorsey is a good CEO at Twitter? Why or why not?
1. How would you describe Jack Welch’s and Jack Dorsey’s leadership style?
5. The mnemonic ‘IGOPAST’ refers to how Individuals, Groups and Organizational Culture are the variables that affect the Productivity,
4. Culture is sometimes seen as something an organization is (not open to manipulation and change), whereas others argue that it is something that an organization has (more open to change and
3. What do you foresee as the major future challenges for Leeds Rhinos and how would you go about dealing with these?
2. Discuss the pros and cons of the strategy developed and used by Hetherington at Leeds Rhinos.
4. What should Jack Dorsey do to meet this challenge? Devise an action plan.
3. What do you think is Jack Dorsey’s biggest challenge in sustaining and igniting creativity and innovation at Twitter at this point? Be as specific as possible.
2. Do you think that Jack Dorsey is a good CEO at Twitter? Why or why not?
1. How would you describe Jack Welch’s and Jack Dorsey’s leadership style?
5. The mnemonic ‘IGOPAST’ refers to how Individuals, Groups and Organizational Culture are the variables that affect the Productivity,
4. Culture is sometimes seen as something an organization is (not open to manipulation and change), whereas others argue that it is something that an organization has (more open to change and
3. What do you foresee as the major future challenges for Leeds Rhinos and how would you go about dealing with these?
2. Discuss the pros and cons of the strategy developed and used by Hetherington at Leeds Rhinos.
9. Summarize the key ‘principles’ that companies should follow in order to build and sustain a culture that promotes the generation and implementation of new ideas and novel outcomes.
8. Identify and discuss the key characteristics of organizational culture.
5. What do managers need to do in order to keep their employees motivated and passionate about their tasks?
4. What are the most popular traditional structures?
3. In your opinion, what are the most common factors that managers need to consider in order to select the most appropriate and effective structure?Be as specific as you can and support your
2. What are the main problems associated with tall structures?
1. What are the key elements of an organizational structure?
Explore the cultural characteristics that promote organizational creativity and the cultural issues that enable and constrain change.
Identify the benefits of effective project selection.
Identify the different types of resources that are essential to mobilizing creativity.
Understand the effects of goal-setting, rewards and evaluation on creativity in the work setting.
Define the concept of structure and outline the six key elements that managers need to consider when they design their organization.
Understand the ‘hard’ and ‘soft’ elements of context in terms of structure, systems, resources and culture.
4. Has the team in the article experienced any challenges? If yes, how did they overcome them? If no, what would you advise them to do (develop a plan with relevant suggestions)?
3. What are the most important factors identified in this article related to the team’s success?
2. Why did team members get together to form this team?
1. Is there enough evidence in the article to suggest that this is a team and not a working group? What type of work team is it?
5. Discuss the advantages and disadvantages of brainstorming.
4. Do you think that brainstorming is a problem-solving technique for all problems? Why or why not?
3. The core idea of this chapter was creative teamworking. Discuss the variables related to creative team inputs, processes and outcomes as well as the team moderators that may affect team
2. Why do you think that teams may fail?
1. What are the main reasons why people join teams? Discuss your answer by using relevant examples.
Understand the value of brainstorming and its influence on the generation of ideas.
Explain the variables related to creative team inputs, processes and outcomes, as well as the factors that may affect team performance.
Appreciate the importance of the team in today’s complex working environments.
4. The individual is intrinsically or extrinsically motivated.
3. Knowledge of their specific domain was critical to their success.
2. The individual of their choice exhibits the main personality traits that have been linked to creative achievement.
1. The individual of their choice exhibits the cognitive abilities as discussed in this chapter.
3. In your opinion, which is the most important type of motivation? Discuss your answer by using relevant examples.
2. Do you think that knowledge is beneficial to creativity and innovation?Why or why not?
1. Which are the main cognitive factors that may predict creative achievement? Use examples from your personal life to illustrate your points.
4. Managers should push responsibility down, empowering their employees to show greater flexibility and take rapid decisions.
3. Managers should periodically review employees’ job activities and interests so that they are made aware of different fields of interest. When employees are matched with assignments that they
2. Managers should offer jobs that are complex, demanding and of interest to employees. These types of jobs allow employees to experiment with new ways of doing things, to take risks and act
1. Managers should provide a mix of rewards that focus both on intrinsic (e.g.greater autonomy) and extrinsic motives (e.g. pay increases).
Have greater awareness of individual readiness for organizational change.
Differentiate between intrinsic and extrinsic motivation and understand how they both influence individual creativity.
Examine the basis of knowledge and its contribution to individual creativity.
Explain the cognitive factors that predict creative achievement.
Appreciate the relationship between personality and creative achievement.
Understand individual creativity.
3. A location and people (complexity) definition: the sites and regions where different cultures and ideas mix and at times clash but where there is also a tolerance for diversity as encapsulated in
2. A cultural definition: referring to people in general(whether or not in employment) that individually, in groups or as part of a social network generate new ideas as creative citizens.
1. A business service definition: that refers to creative service inputs by designer, creative professional and other creative people who may add value to non-creative sectors, such as health or
4. What did it do to create its reputation? (As a tourist destination and/or place to work/live.)
3. How does it attract and retain creative talent?
2. Is it important to have an arts district?
1. What are the key elements of their chosen creative city?
9. Explain what you understand by the new urban crisis(Florida, 2017) and assess the significance of this finding for a country with which you are familiar.10. Will the new creative epoch benefit the
8. To what uses should ordinary people – those often viewed as merely consumers – put their expanding digital access to use in developing and experimenting with their own creative opportunities?
7. Who are the creative class? Why is it important to encourage diversity and open-mindedness in our cities?
6. What do you feel are the key ingredients required to support and nurture the development of creative cities and regions?
5. What role does creativity play in innovation in contemporary cultural and economic life?
4. Evaluate the impact of Covid-19 on creative industries and identify major future challenges.
3. Why is the creative economy important to the health of a nation’s economy and, in your opinion, what factors account for the increased policy attention given to Cultural and Creative Industries
2. Do you feel that other sectors should be included? Use examples to illustrate.
1. Do you agree with the classification of creative sectors?Why or why not?
Assess the importance of creative places (cities, regions, communities, organizations) to creating and sustaining a culture of change, creativity and innovation.
Explain Florida’s 3-T model and discuss the issues and debates around the rise of the creative class.
Understand the changing need for more adaptive forms of organizing and ambidextrous firms.
Appraise whether the current focus on the industrial and commercial aspects of creative industries is undermining essential creative processes through downplaying the importance of the more artistic
Evaluate the importance of creative industries to national economies and explore the number and type of people who are involved in them.
Outline and describe the different creative industry subgroups that constitute the new creative economy.
Debate the nature of these developments and their implications for work, employment and society.
Identify and discuss the range of factors that are driving developments towards a new age of creativity.
3. Consider the distinction between past, present and future and whether these occur in a linear fashion (planned change theories), simultaneously co-exist (science theory of block universe), or are
2. Is it important to differentiate between time in the movement of physical objects and our own experiences of time? Why or why not?
1. Is time an illusion?
5. First, consider the different approaches to change that we examine in Chapters 8, 9 and 10. Second, identify your preferred approach and explain your reasons why.
4. Critically appraise the pros and cons of a processual approach to understanding change.
3. Outline the key components of the change kaleidoscope framework and evaluate the practical value of the approach for managing organizational change.
2. How useful is storytelling and narrative analysis for understanding and making sense of change processes?
1. Reflect on the importance of time for understanding change and discuss whether distinctions between objective and subjective time are useful or unhelpful in making sense of change processes.
Balogun and Hope Hailey’s (2008) change kaleidoscope framework.Dawson’s processual perspective on organizational change.
The difference between sequential models and process-oriented approaches to change.#!#The historical development of the processual–contextual school of thought.#!#The centrality of context, culture
9. Assess whether the hybridization of ideas and the fusion of concepts in new and emerging change models are enabling greater insights into processes of change or simply undermining the principles
8. In drawing on a familiar change example, evaluate which of the frames or models discussed in this chapter would best align and explain the reasons why.
7. Provide a critical assessment of appreciative inquiry, setting out the advantages and disadvantages of the approach for: (a) understanding processes of change; (b) planning processes of change;
6. What are the advantages and disadvantages of Jabri’s model that combines Lewin’s three stages of change with a more process-oriented dialogical approach?
5. How relevant is the concept of the learning organization today?
4. Explain what you understand by the term ‘the art and practice of the learning organization’ and outline some of the main strengths and weaknesses of this approach.

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