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study help
business
managing supply chain

Questions and Answers of Managing Supply Chain

How is the reorder decision made in a continuous review inventory system?
In a continuous review inventory system, what is meant by lead time? How is it different from an inventory cycle?
What is the difference between a service level and a stockout?
In sales and operations planning, what is meant by the terms aggregation and disaggregation?
What is capacity? In what ways do capacity decisions affect a company’s performance?
What is a bottleneck? Why is it important to know the bottleneck when evaluating capacity?
Briefly discuss the concept of best operating level. What might happen if a firm’s production exceeds the best operating level?
In what ways can capacity be increased in the short - term?
What is meant by a service level from an inventory perspective?
Under what circumstances would double exponential smoothing be preferred to single exponential smoothing in forecasting?
How does increasing and decreasing the smoothing constant α in a single exponential smoothing model affect the forecast?
How does a weighted moving average forecast differ from a simple moving average forecast?
In what situations might judgmental or experiential forecasting be appropriate?
What is the objective of collaborative planning, forecasting, and replenishment?
How is a trend different from a seasonal pattern in a time series?
To increase the likelihood of a successful negotiation, where should most of the effort be devoted?
What are some - alternative sources for identifying potential suppliers?
Identify some general steps that can help achieve the full benefits of collaboration.
Under what circumstances should a collaborative supplier relationship be pursued?
What is meant by a specification as it relates to supplier management?
What advantages result from developing strong links with suppliers in the supply chain?
What is spend analysis, and what questions can it help answer?
What is the preferred strategy for managing critical items?
Briefly describe how it is possible for a small change in the cost of purchased goods and services to have a more significant effect on profits than a large change in sales.
Researchers who study procurement state that its role in organizations is moving from a purely tactical function focused on cost savings to becoming a strategic contributor. In what ways is
The role of purchasing organizations has changed over the years. What has been the focus of the purchasing organization since 2000?
What is strategic sourcing?
What explains the shift of the procurement function in organizations from a low-level task to a higher-level strategic focus?
How does servitization redefine the firm’s relationship with its customers?
What is a service poka yoke?
How does the uniqueness of each customer present a challenge to customer relationship management?
How is customer loyalty related to value?
What are the differences between internal and external customers?
Is CRM primarily focused on upstream or downstream activities in the supply chain?
Briefly describe the purpose of customer relationship management (CRM).
How do firms ensure that execution of strategic plans is effective?
What trade-offs are generally made when making capacity decisions?
How can queuing theory be used to help evaluate capacity decisions for service providers?
In waiting lines, sometimes technological advances cannot make it easier to manage queues. How can psychology help with this problem?
How does the newsvendor model allow the service firms to evaluate capacity decisions?
If four service representatives are employed, can the company attain its stated goal related to waiting time during the busiest period?
What is the purpose of process mapping?
How does batch production differ from a job shop?
Under what circumstances would a process layout be preferred to a product layout?
What is the major difference between basic research and applied research?
Discuss some well designed products. What positive attributes do they have from a design perspective?
What is meant by design? How is it different from continuous design?
How does aligning strategic levels help make strategy execution more effective?
How do relationships create sustained, competitive advantage for firms?
How does a firm know which capabilities they should create and foster?
What is the difference between a company’s core competency and a skill that the company is really good at doing?
Why are many colleges and universities seeing an increase in the number of students who are interested in studying SC&O management?
In what fundamental way do information flows differ from monetary and product flows in a supply chain?
What is process improvement, and how is it related to customer needs?
What are the phases involved with process design? How can process design be expedited?
What is meant by a process? Why do business students need to understand processes?

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