In the call centre example Goodness-of-fit test for telemarketing, examine the residuals to see if any operators
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In the call centre example “Goodness-of-fit test for telemarketing”, examine the residuals to see if any operators stand out as having especially strong or weak performance.
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Related Book For
Business Statistics
ISBN: 9780136726548
4th Canadian Edition
Authors: Norean Sharpe, Richard De Veaux, Paul Velleman, David Wright
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