10 A government agency wants to encourage people who have been drinking to use designated drivers. What...

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10 A government agency wants to encourage people who have been drinking to use designated drivers. What ad- vice could you give the organization about constructing persuasive communications? Discuss some factors that might be important, including the structure of the com- munications, where they should appear, and who should deliver them. Should it use fear appeals, and if so, how?

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Consumer Behavior

ISBN: 227225

8th Edition

Authors: Michael R. Solomon

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