1. How would outsourcing change the role of HR in the recruitment process? 2. What is a...
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1. How would outsourcing change the role of HR in the recruitment process?
2. What is a service-level agreement?
3. Which methods would you use to attract applicants to the international call centre in the UK?
4. To what extent is Jim’s experience an example of ‘viral’ recruitment? What are the potential advantages and drawbacks of such an approach?
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Contemporary Human Resource Management Text and Cases
ISBN: 978-1292088242
5th edition
Authors: Tom Redman, Adrian Wilkinson, Tony Dundon
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