Use a variety of resources to gather seven definitions of quality. a. Compare and contrast each of

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Use a variety of resources to gather seven definitions of quality.

a. Compare and contrast each of these definitions, with specific emphasis on whether the definition is conformity- or customer-oriented.

b. Assume that you are the manager of (1) a restaurant and (2) a microwave oven manufacturer. Prepare definitions of quality to distribute to your em¬ ployees and discuss how you would measure service/product adherence to those definitions.

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Cost Accounting Traditions And Innovations

ISBN: 9780538880473

3rd Edition

Authors: Jesse T. Barfield, Cecily A. Raiborn, Michael R. Kinney

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