Refer to Exhibit 4-2 and the preceding discussion. Put yourself in the role of a member of the ABC team pre-

MEN g paring PMI’s list of activities.

a. If you were developing PMI’s activity list, would you regard the list in Exhibit 4-2 as complete (not considering the subactivities omitted)? Do certain types of activities seem to be missing? Explain.

b. Suppose that people are reluctant to acknowledge that they perform some types of unproductive activities.

How should a company’s management deal with this problem?