Which of the following is considered an adequate performance measure in the learning and innovation perspective of

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Which of the following is considered an adequate performance measure in the learning and innovation perspective of the balanced scorecard?

a. Cycle time

b. Employee turnover

c. Number of new customers

d. Revenue growth

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Cost Management Measuring, Monitoring And Motivating Performance

ISBN: 1601

3rd Canadian Edition

Authors: Leslie G. Eldenburg, Susan K. Wolcott, Liang Hsuan Chen, Gail Cook

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