1. How would you calculate the retention rate of your companys customer base? What assumptions do you...

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1. How would you calculate the retention

rate of your company’s customer base?

What assumptions do you need to make?

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Customer Relationship Management Concept Strategy And Tools

ISBN: 9783662553800,9783662553817

3rd Edition

Authors: V. Kumar , Werner Reinartz

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Question Posted: Oct 28, 2024 03:00 AM

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1. How would you calculate the retention rate of your companys customer base? What assumptions do you need to make?
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1. How would you calculate the retention rate of your companys customer base? What assumptions do you...

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Customer Relationship Management Concept Strategy And Tools

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