2. Tescos up-market competitor Waitrose on the other hand has radically simplified its loyalty scheme offering direct
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2. Tesco’s up-market competitor Waitrose
on the other hand has radically simplified
its loyalty scheme offering direct
benefits like a cup of coffee or a newspaper
instead of abstract bonus points.
The managing director of Waitrose,
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Related Book For
Customer Relationship Management Concept Strategy And Tools
ISBN: 9783662553800,9783662553817
3rd Edition
Authors: V. Kumar , Werner Reinartz
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