8. Illustrate situations where you think companies are following CRM practices. Point out where they are going
Question:
8. Illustrate situations where you think companies
are following CRM practices. Point
out where they are going wrong.
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Related Book For
Customer Relationship Management Concept Strategy And Tools
ISBN: 9783662553800,9783662553817
3rd Edition
Authors: V. Kumar , Werner Reinartz
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