Can you determine which type of justice (procedural, in - ter actional, or distributive) is most important

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Can you determine which type of justice (procedural, in -

ter actional, or distributive) is most important to your customers or under which circumstances one type of justice becomes more important?

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A Complaint Is A Gift Recovering Customer Loyalty When Things Go Wrong

ISBN: 978-1576755822

2nd Edition

Authors: Janelle Barlow, Claus Moller, Tony Hsieh

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Question Posted: Sep 24, 2024 02:02 AM

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Can you determine which type of justice (procedural, in - ter actional, or distributive) is most important

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A Complaint Is A Gift Recovering Customer Loyalty When Things Go Wrong

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