John Ryan is part of a five-person group that wants to start a biodiesel firm. He and his partners have been meeting daily for the past three weeks to hammer out a business plan, which they plan to send to an angel investor who specializes in alternative fuels. John volunteered to keep careful notes on everything that was decided in the meetings and actually write the plan. When the discussions were over. John put the plan together and distributed copies to everyone in the group. Amy, a member of the group, called Paul, an- other member, a couple of hours after she received the plan with a somewhat desperate tone in her voice. She said, "John got the essence of our plan right, and the writing is okay, but it looks sloppy. There are typos throughout the plan, several misspelled words, and the major headings are in 12-point font in some places and 14-point font in others. I confronted John about it, and he got real defensive. He said "If the facts are all there and the plan is well writ- ten, what difference does it make if the font sizes vary or there are a couple of misspelled words? What do think we should do, Paul? I'm really worried about it." Is Amy justified in her concern? If you were Paul, what would you say to her? What would be an appropriate course of action for Amy and Paul to take?