1. Provide information about the process or strategy that will result in the greatest learning. For example,...

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1. Provide information about the process or strategy that will result in the greatest learning.

For example, let trainees in a customer service class know about the types of calls they will receive (irate customer, request for information on a product, challenge of a bill), how to recognize such calls, and how to complete the calls.

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Employee Training And Development

ISBN: 220465

5th Edition

Authors: Raymond A Noe

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Question Posted: Sep 26, 2024 11:00 AM

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1. Provide information about the process or strategy that will result in the greatest learning. For example,...

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Employee Training And Development

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