A call center in India used by U.S. and U.K. credit card holders has a capacity of

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A call center in India used by U.S. and U.K. credit card holders has a capacity of 1,500,000 calls annually.

The fixed cost of the center is $850,000 with an average variable cost of $1.95 and revenue of $3.25 per call. Find the percentage of the capacity that must be placed each year to break even.

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Basics Of Engineering Economy

ISBN: 9780073376356

2nd Edition

Authors: Leland T. Blank, Anthony Tarquin

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