As part of your investigation into commuter perceptions of the service quality provided by the New York
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As part of your investigation into commuter perceptions of the service quality provided by the New York City subway, you have found a secondary source giving satisfaction ratings of the subway. A review of the methodology employed by this prior study reveals that it was carried out by university students at midday. In what way might this secondary data be inappropriate given the purposes of your study?
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Related Book For
Essentials Of Business Research Methods
ISBN: 9781032426280
5th Edition
Authors: Joseph F. Hair Jr., Mary Wolfinbarger Celsi, Arthur H. Money, Phillip Samouel, Michael J. Page
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