As part of your investigation into commuter perceptions of the service quality provided by the New York

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As part of your investigation into commuter perceptions of the service quality provided by the New York City subway, you have found a secondary source giving satisfaction ratings of the subway. A review of the methodology employed by this prior study reveals that it was carried out by university students at midday. In what way might this secondary data be inappropriate given the purposes of your study?

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Essentials Of Business Research Methods

ISBN: 9781032426280

5th Edition

Authors: Joseph F. Hair Jr., Mary Wolfinbarger Celsi, Arthur H. Money, Phillip Samouel, Michael J. Page

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