You work for Ledlow Property Management in Boise, Idaho. Your employer specializes in commercial real estate. Yesterday one of your business tenants in the tony East End neighborhood complained about problems with an iron gate you had installed by Cormier Iron Foundry just six months earlier, on August 13. Apparently, the two wings of the double wing gate have settled and don’t match in height. The gate gets stuck. It takes much force to open, close, and lock the gate. The iron gate was painted, and in some spots rust is bleeding onto the previously pristine white paint. The tenant at 4820 E Mill Station Drive, Boise, ID 83716 is a petite shop owner, who complained to you about struggling with the gate at least twice a day when opening and closing her store. You realize that you will have to contact the installer, Cormier Iron Foundry, and request that the company inspect the gate and remedy the problem. Only six months have passed, and you recall that the warranty for the gate was for one year. To have a formal record of the claim, and because Cormier Iron Foundry does not use e-mail, you decide to write a claim letter.

Your Task.

Address your letter to Irvin Windham at Cormier Iron Foundry, 3050 W Businesspark Lane, Unit 7, Boise, ID 83709. To jog his memory, you will enclose a copy of the company’s proposal and invoice. Your business address is 290 S Fifth Street, Level 2, Boise, ID 83702, phone (208) 335-5444 and fax (208) 335-5646.