What are the principal tools and technologies for accessing information from databases to improve business performance and decision making?

• Define big data and describe the technologies for managing and analyzing big data.

• List and describe the components of a contemporary business intelligence infrastructure.

• Define data warehouse and explain how it differs from a data mart.

• Define data mining, describe what types of information can be obtained from it, and explain how it differs from OLAP.

• Explain how text mining and web mining differ from conventional data mining.

• Explain how users can access information from a company’s internal databases through the web.