What is the role of business process management (BPM) in enhancing competitiveness? Define BPM and explain

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What is the role of business process management (BPM) in enhancing competitiveness?

• Define BPM and explain how it helps firms become more competitive.

• Distinguish between BPM and business process reengineering (BPR).

• List and describe the steps companies should take to make sure BPM is successful.

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Essentials Of Mis

ISBN: 9781292153773

8th Edition

Authors: Kenneth Laudon

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