How would you define excellent service quality for an enquiry/information service provided by your cell phone or
Question:
How would you define “excellent service quality”
for an enquiry/information service provided by your cell phone or electricity service provider?
Call a service organization, go through a service experience, and evaluate it against your definition of excellence.
Fantastic news! We've Found the answer you've been seeking!
Step by Step Answer:
Answer rating: 100% (QA)
Service quality especially for an inquiry or information service provided by a cell phone or electricity provider can be defined by several key factor...View the full answer
Answered By
Pushpinder Singh
Currently, I am PhD scholar with Indian Statistical problem, working in applied statistics and real life data problems. I have done several projects in Statistics especially Time Series data analysis, Regression Techniques.
I am Master in Statistics from Indian Institute of Technology, Kanpur.
I have been teaching students for various University entrance exams and passing grades in Graduation and Post-Graduation.I have expertise in solving problems in Statistics for more than 2 years now.I am a subject expert in Statistics with Assignmentpedia.com.
4.40+
3+ Reviews
10+ Question Solved
Related Book For
Question Posted:
Students also viewed these Business questions
-
Planning is one of the most important management functions in any business. A front office managers first step in planning should involve determine the departments goals. Planning also includes...
-
Read the case study "Southwest Airlines," found in Part 2 of your textbook. Review the "Guide to Case Analysis" found on pp. CA1 - CA11 of your textbook. (This guide follows the last case in the...
-
Identify the process evaluation article that you chose and explain why you selected this example. Describe the purpose of the evaluation, the informants, the questions asked, and the results of the...
-
John and Adam exchange offices in a transaction that qualifies as a like-kind exchange. As part of the transaction, Adam gives John a truck. In addition, Adam agrees to assume a $20,000 liability...
-
An I/O-bound program is one that, if run alone, would spend more time waiting for I/O than using the processor. A processor-bound program is the opposite. Suppose a short-term scheduling algorithm...
-
What does localization of function mean?
-
The probability that a person can roll his or her tongue is 70%.
-
When a soccer ball is kicked toward a player and the player deflects the ball by "heading" it, the acceleration of the head during the collision can be significant. Figure 2-38 gives the measured...
-
Carter Corporation Income Stmt and Comparative Balance Sheet Refer to the following financial statements for Crosby Corporation: CARTER CORPORATION Income Statement For the Year Ended December 31,...
-
One way to see whether this procedure will be successful is to split the original data set into two subsets: one subset for estimation and one subset for validation. A regression equation is...
-
What are the elements of a customer-driven services marketing strategy?
-
Describe an unsatisfactory encounter you recently experienced with (a) a low-contact service provider via an app, chatbot, phone, or email and (b) a high-contact, face-to-face service provider. What...
-
Jason Ackerman is the management accountant for Carey Restaurant Supply (CRS). Beth Donaldson, the CRS sales manager, and Jason are meeting to discuss the profitability of one of the customers,...
-
Assume that John wants to annuitize the annuity and is told that he can receive a straight life annuity for $600 a month for life. If the actuarial number of payments is 300, how much of the first...
-
An epidemiologist plans to conduct a survey to estimate the percentage of women who give birth. How many women must be surveyed in order to be 90% confident that the estimated percentage is in error...
-
Your homework for this week is to watch the first lecture on Financial Accounting and at the end of the outline there are several problems for you to do. The problems begin with parts A-D for you to...
-
Sheril Rose was a brilliant but penniless material scientist. She had designed a new type of solar panel she believed had great commercial potential. On January 15, she approached Felda Higgins, a...
-
IAS 23 requires companies to capitalize borrowing costs directly attributable to the acquisition, construction or production of an asset into the cost of an asset.Previously, accounting standard...
-
Sketch the root locus for a unity feedback system with (a) Find the gain when all three roots are real and equal. (b) Find the roots when all the roots are equal as in part (a). K(s 1)
-
F.(3e* -2x 3 sin(2x)) is equal to 2 3 Cos 8. IT 3, t (4+@ 2 3, 1+o 1 4 Cos 4 4 1 3. 1 +4cos V7 (1+o 4 1 4 Cos 4 1+0 4-
-
Explain how a compensation plan could be developed to provide incentives for experienced salespeople and yet make some provision for trainees who have not yet learned the job.
-
Are the benefits and limitations of a canned presentation any different if it is supported with a Power- Point presentation or DVD than if it is just a person talking? Why or why not?
-
How would our economy operate if personal salespeople were outlawed? Could the economy work? If so, how? If not, what is the minimum personal selling effort necessary? Could this minimum personal...
-
Justice Corporation Comparative Balance Sheet December 31, 2025 and 2024 2025 2024 Assets Current Assets: $ Cash and Cash Equivalents 2,254 $ 1,876 Justice Corporation reported the following...
-
The Fields Company has two manufacturing departments forming and painting. The company uses the FIFO method of process costing at the beginning of the month the forming department has 33.000 units in...
-
A comparative balance sheet for Lomax Company containing data for the last two years is as follows: Lomax Company Comparative Balance Sheet This Year Last Year $ 96,000 $ 70,000 640,000 672,500...
Study smarter with the SolutionInn App