Recently, a surgical group in Manhattan posted a website that includes a page that refreshes every 10
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Recently, a surgical group in Manhattan posted a website that includes a page that refreshes every 10 minutes and shows how close the doctors are following their "scheduled appointment" times. In terms of the value equation, what component or variable is this group trying to work on with its market?
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The surgical group is trying to work on the service component of the value equation In customer valu...View the full answer
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