12. The principal tool that most managers now use to increase the reliability of their product offering

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12. The principal tool that most managers now use to increase the reliability of their product offering is _____.

a. the total quality management philosophy

b. the Six Sigma quality improvement methodology

c. effective human resource training and development

d. information systems efficiency

e. none of the above

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Essentials Of Strategic Management

ISBN: 9780547194325

2nd Edition

Authors: Charles Hill, Gareth Jones

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Question Posted: Oct 16, 2024 08:00 AM

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12. The principal tool that most managers now use to increase the reliability of their product offering

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Essentials Of Strategic Management

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