8. _____ is a process whereby, in their effort to boost company performance, managers focus not on...

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8. _____ is a process whereby, in their effort to boost company performance, managers focus not on the company’s functional activities but on the business processes underlying its value creation operations.

a. A business process

b. Restructuring

c. Reengineering

d. Outsourcing

e. A change process

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Essentials Of Strategic Management

ISBN: 9780547194325

2nd Edition

Authors: Charles Hill, Gareth Jones

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