The ability to satisfy all key stakeholders (whose expectations may differ and even conflict), and especially customers,
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●● The ability to satisfy all key stakeholders (whose expectations may differ and even conflict), and especially customers, employees and financiers, who themselves are subject to their own change pressures and demands (this chapter).
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Strategic Management Awareness And Change
ISBN: 9781473786530
10th Edition
Authors: John Thompson, Frank Martin, Jonathan Scott
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