You are special assistant to Jordan Williams, president o Phoenix Engineering Services. He asks you to check

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You are special assistant to Jordan Williams, president o Phoenix Engineering Services. He asks you to “check this e-mail message or errors and revise as necessary beore distributing,” a routine activity or you in your administrative position. Tis time, however, the message leaves you worried about its practical and ethical implications: it aggressively tries to push more experienced and higher-paid engineers out o their jobs in order to make room or less experienced and lower-paid substitutes (see Figure 7–5). Will this message demoralize and antagonize its recipients? Could it cause a “brain drain” and loss o tacit knowledge at Phoenix? Does this message constitute age discrimination?

What revisions could you make to the wording o this message that would alleviate your anxieties about it? How might you raise your questions about this message without insulting your boss?

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The Essentials Of Technical Communication

ISBN: 9780199379996

3rd Edition

Authors: Elizabeth Tebeaux, Sam Dragga

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