A good way to achieve a business like tone in your messages is to. a. Use formal

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A good way to achieve a business like tone in your messages is to.

a. Use formal business terminology, such as “In re your letter of the 18th”

b. Brag about your company.

c. Use a conversational style that is not intimate or chatty.

d. Use plenty of humor.

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Excellence In Business Communication

ISBN: 9780134319056

12th Edition

Authors: John Thill, Courtland Bovee

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