1. The innovation process isn’t really successful in an organization until a new idea is __________.
(a) tested as a prototype
(b) proven to be financially feasible
(c) put into practice
(d) discovered or invented
2. The basic role of a skunkworks is to __________.
(a) add more bureaucratic structure to the innovation process
(b) provide special free space in which people work together to achieve innovation
(c) make sure that any innovation occurs according to preset plans
(d) give people free time in their jobs to be personally creative

3. __________ change results in a major change of direction for an organization, while __________ makes small adjustments to current ways of doing things.
(a) Frame breaking; radical
(b) Frame bending; incremental
(c) Transformational; frame breaking
(d) Transformational; incremental
4. A manager using a force-coercion strategy is most likely relying on the power of __________ to bring about planned change.
(a) expertise
(b) reference
(c) legitimacy
(d) information